Passive adapters – non active adapters are called passive adapters. there is no easy way to tell the difference between an active and passive adapter. Most often they look exactly alike. Most... Read more
Turn the computer ON and allow Windows to boot normally (Note: the initial resolution will be low due to the graphics drivers not installed).
Windows 7 & 8 may automatically install drivers on... Read more
Active adapters – these adapters have a chip that helps convert video for the GPU. Your GPU will be able to do this for two monitors but an active adapter is needed for more. Active adapters... Read more
What are the different types of DVI? And what are the capable resolutions of DVI?
DVI – this is a digital signal. Also known as single link DVI, it is capable of 1900 x 1200. There are two... Read more
There several commonly used video connectors. These follow under two different categories, common and HD. Your common video connectors are VGA, S-Video, DVI and DMS. Your HD are Dual Link DVI, HDMI,... Read more
Before installing the new graphics card:
Verify that the graphics card’s requirements are met by the system. Refer to the graphics card retail box or listing on our website to determine the... Read more
This is the most under-investigated and discussed aspect to 4K UHD. But we've got the answers to ensure your satisfaction. There are four key components that may need to be purchased to ensure a... Read more
So what do all the specs mean and how does high resolution benefit you? The level of sharpness and detail in content offers a viewing experience second to none. Everyone from casual users to business... Read more
4K UHD allows you to get up to four times higher resolution compared to typical desktop monitors. The 4K UHD standard for consumer devices offers up to an astounding 3,840x2,160 resolution. Also... Read more
When we introduced the CryoVenom R9 290 liquid cooled graphics card, VisionTek made liquid cooling nearly Plug and Play, which was great for more experienced PC enthusiasts. However, there are some PC DIYers who are new to liquid cooling, who may want to upgrade their PC, but not know how. This section explains the basics of liquid cooling, and the benefits of making the change.
A water cooled PC system works a lot like the cooling system of a car. Both systems take advantage of the basic principle of thermodynamics: heat moves from warmer objects to cooler ones. In a PC,... Read more
When set up correctly, a liquid cooled system does not require substantially more maintenance than a traditional air cooled system. However, a PC user does need to regularly check the system to make... Read more
In addition to low noise levels and overall cooler temperatures, a liquid cooled system can often be overclocked, boosting a PCs performance. The majority of today’s graphics cards and CPUs can... Read more
Modern age CPU microprocessors are creating twice as much heat as they were five years ago, and this is even more true for modern GPU microprocessors. Today, the most powerful dual-processor graphics... Read more
VisionTek products can be purchased through various online retailers, distributors, and system builders. Many of these retailers offer shipping to other countries, including Canada and parts of... Read more
As a purchaser, you are responsible for any and all federal, state, and local taxes, imports, or other duties or import fees arising from the purchase of products. If you place an order with us and... Read more
Currently, products purchased here at the VisionTek web store can only be shipped to addresses in the United States, including Alaska and Hawaii. We do not ship to P.O. Boxes in the US, or ship... Read more
Yes! You can always find great deals in our Hot Deals Section, which are refurbished or open box items that are tested and verified working by our Tek Support team. In addition to those great... Read more
While we did everything we could to migrate all of our user data, it is possible that your password was reset. If you recall your username and know the email address you used to register your... Read more
You can try recovering your password by filling out the "forgot your password" form. If you don't remember your username, it is usually your emails address. Don't forget to check your SPAM... Read more
Start by visiting the "user registration" page. Enter your full name and choose a username and a password (you will have to type this twice so our system can confirm it matches, which also... Read more
VisionTek requires proof of purchase when registering a product for warranty purposes. To help you quickly find your proof of purchase for items bought online, we have put together a quick reference guide for some of the larger online retailers where VisionTek products are sold.
At VisionTek, we pride ourselves on having great warranties on all of our products, and stand behind them should a customer have an issue. Here are some commonly asked questions regarding our warranties, product registration, and more.
To help ensure warranty claims are valid, as well as expedite any returns, VisionTek requires all products to be registered within 30 days of purchase. Registering your product and uploading a copy... Read more
To register your product, simply fill out the "Warranty Registration" form with all of the proper information. Uploading a copy of your receipt to show proof of purchase is recommended, as proof... Read more