I have connected VT5000 to my Thunderbolt port but it does not seem to be working, are there required drivers?

The VT5000 does not require drivers, however, after connecting the docking station to your laptop's Thunderbolt™ 3 port, you may be required to allow the docking station to connect in the Thunderbolt™ 3 software found in your system tray.

For full functionality, please ensure you have the latest Thunderbolt™ 3 software installed and up-to-date.

Note: Thunderbolt™ 3 docking stations are not backwards compatible with Thunderbolt™ 2 or 1 systems.