Frequently Asked Questions

SSD Cloning with Clone Drive

Frequently asked questions about cloning your SSD
Proceed to “Shut down the computer”. Create a bootable CD. While booted in Windows, launch the clone application, and select the option to “Create Bootable Media”. Insert a blank CD or DVD into your optical drive. Follow the steps to create the bootable media. Shut down the computer and switch the hard drives. Shut down the computer, remove the hard drive from inside your computer, and connect it to the data transfer cable. Install your new empty drive into your computer and connect it to the motherboard. Boot from the CD: Follow your computer manufacturer’s instructions for changing the boot order. Often times, pressing the F12 key during computer startup will bring up a boot menu that allows you to choose the CD as the boot device. Once booted, the data transfer software will display a listing of hard drives it finds in the computer. You will find that your old hard drive is listed as USB. Select it as your Source and click “Next”. When choosing the Destination, the Source drive you selected in step 2 will be greyed out. Your new drive will be displayed by Model and Size, and will be selectable. Choose the new drive as the Destination, and then click the Next button. Complete the cloning wizard by clicking “Next”. You will be prompted to verify the Source and Destination. Once you are confident you have selected correctly, click “Start Clone”. Finished: The cloning process usually finishes in a few minutes. Once completed, eject the CD from the optical drive. Then shut down the computer using the Power button on the computer. Disconnect the USB connection cable. Turn on the computer, which will now boot from the new hard... Read more
This error means the block size of one of the hard disks to be cloned can't be determined. The only method to get past this error is for the user to clone the drives “backwards”. This means that the drive being cloned from (Source) must be connected directly to the Apricorn adapter via USB and the drive being cloned to (Destination) must be connected internally in the PC onto the motherboard. Since the original drive cannot be booted to at this time, the user must boot directly to the CD-ROM provided by selecting their boot menu key and then the CDROM device at startup. When asked to select the Source and Destination, the Source will be the drive on the Apricorn adapter (usually disk 2), and the Destination will be the drive inside the PC (usually disk 1). WARNING: While booted from the CD, it is very important for you to know that it is possible to accidentally overwrite (delete) the data on your hard drive. To prevent such an accident, be very careful to pick your old hard drive (now currently attached to the USB port) as the Source drive, and that the Destination drive (now mounted internal to the PC) is your new blank hard drive. If you are uncertain of the Source and Destination, stop and call our tech support. VisionTek will be held responsible for your data loss and we want to do everything possible to help prevent such... Read more
If your existing drive is bigger than the new drive - such is often the case when upgrade performance from a HDD to a SSD - you can use the Data Select feature to deselect data folders from the cloning process. The clone will only proceed once the available capacity on the new drive is a positive value.

No worries... this utility only copies data from the beginning of the existing onto the beginning of the new drive. The area at the end of the new drive, which is larger than the original drive, remains unaffected and available for future storage.

A very small percentage of computer manufacturers incorporate an ASMedia 1042 or 1043 USB 3.0 Host Bus Controller.  Revision 1 thru 4 of this ASMedia chipset does not adhere to the USB 3.0 standard and is not compatible with our kit. If your computer was manufactured with one of these chipsets, you will only be able to use our kit on a USB 2.0 port. For troubleshooting purposes, you can view the manufacturer of your USB 3.0 chipset by viewing the properties of your USB 3.0 controller in the computer's Device Manager. Unfortunately the revision of the chipset is not... Read more
A buffer of 10% of total partition size(s) is needed to track changes to the file table and registry on the new drive. Without this buffer, the cloning process cannot continue.
No, you should not make a clone of your drive and put it in another or multiple machines. There are licensing issues for the software on your machine. A clone is for disaster recovery purposes (i.e. when your drive fails and you need to get back up and running).
Windows 2000 and XP limit a FAT32 partition to 32GB. If you choose to format the drive in a larger partition, you will need to use the NTFS file system.
If the drive shows up in Windows explorer, the data transfer cable can be used (without the software) to access the file system and recover files. If the drive does not show up, recovery software can sometimes be used to recover files on a corrupted drive. This assumes that the drive is still functional.

Yes. The data transfer cable can be used as a way of accessing data on a drive and no software needs to be used to accomplish this. Once plugged in, the drive should show up as a new drive letter in My Computer (assuming the drive is formatted and partitioned). For new drives, access disk management to partition and format the drive. It can then be used as a storage drive.

No, the data transfer cable is backward compatible with USB 2.0/1.1 ports as well. However, the transfer rates may be slower if not using the USB 3.0 connection.
No. Desktop drives require both 5 volt and 12 volt signals. The data tranfer cable gets power from a computer's USB port, which can only provide the 5 volt signal.
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