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Before returning a product, you must communicate with our Tek Support team. Tek Support will issue you a service order number and guide you through the process. To start the... Read more
We offer a 15-day money back guarantee on all of our products. After the 15-day period, all products will be handled under the return policy below: No returns will be accepted without a... Read more
VisionTek products can be purchased through various online retailers, distributors, and system builders. Many of these retailers offer shipping to other countries, including Canada and parts of... Read more
As a purchaser, you are responsible for any and all federal, state, and local taxes, imports, or other duties or import fees arising from the purchase of products. If you place an order with us and... Read more
Currently, products purchased here at the VisionTek web store can only be shipped to addresses in the United States, including Alaska and Hawaii. We do not ship to P.O. Boxes in the US, or ship... Read more
We realize this isn't ideal for everyone, but it is a precaution we have put in place at this point in time to help limit fraud and protect our customers.
Yes! You can always find great deals in our Hot Deals Section, which are refurbished or open box items that are tested and verified working by our Tek Support team. In addition to those great... Read more
We accept American Express, MasterCard, and Visa credit cards.
No. We have enabled the "Check Out as Guest" option on our site to make purchasing easier.
While we did everything we could to migrate all of our user data, it is possible that your password was reset. If you recall your username and know the email address you used to register your... Read more