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VisionTek Products

High-Performance PC and Mac Upgrades and Enhancements

Tek Support

For assistance with your VisionTek products, call Tek Support toll-free

1 866 883 5411

Tek Support is available by phone Monday through Friday, 8:00AM to 5:00PM, Central Standard Time


You can also contact
Tek Support via email at

How to Find Your Serial Number

Having trouble finding your VisionTek serial number? Here are a few examples of what the serial number looks like on various products.


serialnumber ver1

The number circled above in red is an example of the VisionTek serial number on an SSD. Look for this information on the back of your Solid State Drive.


serialnumber ver2

The number circled above in yellow is the serial number on a VisionTek graphics card. Look for this sticker on the back of your card.


serialnumber ver3

The number circled in red above is a sample of the serial number on a VisionTek memory product. This label will be stuck right to your memory module.



Submit an Online RMA Request

If you need to return or exchange VisionTek product, you must fill out the below Return Material Authorization (RMA) form. Once our Tek Support team receives your information and verifies that your product can be returned, you will be issued a service order number.


Please fill out the form below to submit your RMA request.  If you need assistance, Tek Support is available Monday through Friday, 8:00AM to 5:00PM Central Standard Time.


Please note that when filling out your mailing address, VisionTek can only ship to addresses in the United States (including Alaska and Hawaii), and cannot ship to P.O. Boxes.


RMA Request Form

Briefly describe the problem you are having with your VisionTek product.
Upload a copy of your receipt (PDF, JPG, GIF or PNG files are supported). This will help expedite your return request. If you provided this when you registered your product, a second upload is not necessary.
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